Privacy Policy
Effective Date: January 1, 2026 Company: EBS Home Care LLC Location: 1830 O’Connell Ave, Overland, MO 63114
1. Introduction
At EBS Home Care LLC, we take the privacy and security of your personal information as seriously as we take the structural safety of your home. This Privacy Policy outlines how we collect, use, protect, and handle your data when you visit our website, request a quote, or contract us for chimney sweeps, masonry restoration, and commercial exhaust cleaning in the Greater St. Louis area.
2. Information We Collect
To provide our specialized home and commercial services, we may collect the following:
Personal Identification Information: Name, email address, phone number, and billing/property address.
Property Data: Information regarding your home’s structural history, chimney specifications, previous maintenance records, and homeowner’s insurance claims (if applicable to storm or fire damage repairs).
Payment Information: Credit card numbers or bank routing details processed securely through our encrypted payment gateways.
3. How We Use Your Information
Your information is strictly used to facilitate our services, including:
Dispatching technicians to your exact location in Overland or the surrounding St. Louis municipalities.
Providing accurate, line-itemized quotes and digital compliance reports (e.g., NFPA 211 and NFPA 96 certifications).
Processing payments and managing commercial HOA maintenance contracts.
4. Data Security and Breach Notification
We implement robust security measures to maintain the safety of your personal information. We strictly adhere to the Missouri Data Breach Notification Law (Section 407.1500). In the unlikely event of a security breach that compromises your personal information, we are legally mandated to notify you without unreasonable delay so you can take measures to protect your identity. Furthermore, if a breach impacts more than 500 Missouri residents, our company will formally notify the Missouri Attorney General’s Office.
5. Third-Party Disclosure
EBS Home Care LLC does not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing your home, provided those parties agree to keep this information confidential.
6. Contact Us
If there are any questions regarding this privacy policy, you may contact us using the information below: EBS Home Care LLC 1830 O’Connell Ave Overland, MO 63114 Phone: (314) 931-4541 Email: Info@mochimneyservices.com